Let’s be honest, sometimes the stupidest things trend in social media. But then there are also times when platforms like Twitter are incredibly useful – especially in times of crisis.
Following last week’s tragic events in Moncton, N.B., where three police officers were killed in the line of duty, Social Ambassador began tracking #PrayForMoncton as it quickly began trending – not just in Moncton, not just in New Brunswick, not just in Canada… but worldwide.
If you were to sit down right now and list three things that bring you energy and three things that drain your energy, what would they be? For purposes of this post, I am going to share my hands down number 1 thing that drains my energy and that is being around negative people.
We all have choices in life, so why not focus on what you can do to achieve a positive outcome rather than dwell on the negative? In saying this, I am going to share my United Airlines experience and while it may seem like I am focused on the negative, I am actually sharing a personal experience, which happens to be negative, in order to provide a positive solution that could be a win for the company, for a cause and for the community.
How do we leave people with a great experience on social media that makes them spread the word about us? When I first started on social media, I was one of those people that signed up, accepted friend invitations and then just watched. I was not really sure about how people engaged and what types of things people engaged with.